Ratings & Reviews
AI-powered insights from ratings, reviews and consumer sentiment.
Analyze ratings, reviews and consumer sentiment in real time to understand product performance, consumer expectations and growth opportunities across channels.
AI-powered analysis transforms unstructured consumer feedback into clear, actionable insights and scorecards for decision making across products, categories and markets.
Drive Success with AI-Powered Insights & Scorecards
Persona-Based Consumer Insights
Group reviews by consumer personas to understand differences in expectations, language and decision drivers. Identify which personas drive growth, dissatisfaction or churn and align actions across sales, marketing and e-commerce teams.
Multi-Channel Coverage
Analyze ratings and reviews across marketplaces, quick commerce platforms and online retailers.
Executive-Ready Outputs
Translate consumer feedback into clear summaries and scorecards for cross-functional teams.
Structured Reviews
AI structures unstructured reviews into comparable topics, sentiments and personas for reliable analysis.
Ratings, Reviews & Sentiment Benchmarking
Act on real-time review signals, especially negative sentiment, to protect brand perception and align content/strategy.
Utilize AI to analyze sentiment across all reviews and trends.
Break down positive and negative sentiment by topics such as product quality, packaging, pricing and customer service to identify clear action areas.
Evaluate how ratings, review volume and sentiment trends impact product performance over time.
Identify products with rising demand, declining satisfaction or untapped growth potential using current and historical insights.
Compare ratings, review volume and sentiment performance across countries, regions, categories, brands and retailers to optimize digital shelf and content strategies.
From Reviews to Digital Shelf Decisions
Turn ratings, reviews and sentiment into AI-driven insights that shape visibility, content and growth across the digital shelf.
